Report damage

this is how you do it

Damage control in 3 steps

1. Gather all information

In order to help you in the best possible way and to deal with the damage quickly, we need as much information as possible about the damage. Think of photos and a clear description.

2. Report as soon as possible

You can report your damage using the options below. For the fastest treatment, report your damage online.

3. We'll get to work for you

As soon as we receive the report, we will contact you as soon as possible to fix everything.

Urgent? Call the emergency number

Available outside office hours and weekends

Property and household effects damage

If you have any damage to your home or household effects, please use the link below.
Report your damage here

Report damage by phone

Do you have complex damage and would you like to discuss the damage by phone with one of our claims specialists? Then get in touch with us!

Car damage

Damage to your car?
Report your damage via Mobile Claim Reporting

Report other damage

Then use one of the forms below. Is your damage not listed here?

Please contact our claims department by phone at 078 - 220 00 11.